FAQ’s
FAQ’s
Popular Questions
Frequently Asked Questions
Straightforward & Clear
Is it really free?
Yes! Joining, receiving products, and shipping are all 100% free. You’ll never be asked for a credit card.
Do I have to return the products?
No. Every product you test is full-size and yours to keep forever.
How long does it take to get matched?
We match you based on your profile details and campaign requirements. You’ll get an email when selected.
Friendly & Conversational
How long does it take to get matched?
Yes! Joining, receiving products, and shipping are all 100% free. You’ll never be asked for a credit card.
What types of products can I test?
You can test a variety of products depending on what brands are currently offering — from everyday essentials to new launches in categories like beauty, home, tech, and more.
How do I know if I’ve been selected?
We match you based on your profile details and campaign requirements. You’ll get an email when selected.
Trust-Building
Do I need to pay shipping costs?
Yes! Joining, receiving products, and shipping are all 100% free. You’ll never be asked for a credit card.
Why do brands want my feedback?
Brands use your feedback to improve their products, create better experiences, and understand what customers really want. Your opinion helps shape future versions of the products you test.
Can I test more than one product?
We match you based on your profile details and campaign requirements. You’ll get an email when selected.
Fun & Catchy
Is it really free?
Yes! Joining, receiving products, and shipping are all 100% free. You’ll never be asked for a credit card.
Do I have to return the products?
No. Every product you test is full-size and yours to keep forever.
How long does it take to get matched?
We match you based on your profile details and campaign requirements. You’ll get an email when selected.